Business process automation (BPA) consultants map an end-to-end process across teams and systems, redesign it to remove waste, then automate the highest-value steps. We integrate at API level where possible and use RPA only for legacy systems with no alternative. Independent and tool-agnostic; fixed-fee engagements typically £15K-£50K.
What business process automation consultants do
Business process automation (BPA) consultants look at an entire process — not a single task — and ask how it should work end-to-end before automating it. A purchase-to-pay cycle, an employee onboarding, a claims process: each crosses several teams and systems, and that's exactly where time and errors accumulate.
We map the full process, redesign it to remove unnecessary steps, then automate the parts that benefit most. Automating a broken process just makes it fail faster — so the redesign comes first.
Processes we commonly automate
- Purchase-to-pay — PO approval, invoice capture and matching, payment scheduling
- Order-to-cash — quote, order, fulfilment trigger, invoice, reconciliation
- Employee onboarding/offboarding — accounts, access, equipment, comms
- Case & ticket handling — intake, classification, routing, SLA tracking
- Reporting cycles — recurring management reports that rebuild themselves
API integration vs RPA
Where systems offer an API, we integrate at that level — it's reliable and maintainable. Where a legacy system offers no API, we use RPA-style automation to bridge the gap. We default to the robust option and are honest about the trade-offs.
What it costs
Fixed-fee phases: a £3K-£6K audit that maps and ranks your processes, a £15K-£50K build, and an optional £1-3K/month retainer. The discovery call is free.